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Tech Support

posted 5/6/2007 2:08:28 AM |
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  scorpiogirl36

These are actual calls to technical support help desks... (Some of you may find this funny while others could possibly use this section as a reference)

A woman called the Canon help desk with a problem with her printer. The tech asked her if she was "running it under Windows." The woman then responded, "No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window, and his is working fine."

Tech Support
: "How much free space do you have on your hard drive?" Customer: "Well, my wife likes to get up there on that Internet, and she downloaded ten hours of free space. Is that enough?"

Overheard in a computer shop: Customer: "I'd like a mouse mat, please." Salesperson: "Certainly sir, we've got a large variety." Customer: "But will they be compatible with my computer?"

I once received a fax with a note on the bottom to fax the document back to the sender when I was finished with it, because he needed to keep it.

Customer: "Can you copy the Internet for me on this diskette?"

I work for a local ISP. Frequently we receive phone calls that go something like this: Customer: "Hi. Is this the Internet?"

Some people pay for their on-line services with checks made payable to "The Internet."

Customer: "So that'll get me connected to the Internet, right?"
Tech Support: "Yeah."
Customer: "And that's the latest version of the Internet, right?"
Tech Support: "Uhhh... uh... uh... yeah."

Tech Support: "Ok Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager."
Customer: "I don't have a 'P'."
Tech Support: "On your keyboard, Bob."
Customer: "What do you mean?"
Tech Support: "'P' on your keyboard, Bob."
Customer: "I'm not going to do that!"

Customer:
"My computer crashed!"
Tech Support: "It crashed?"
Customer: "Yeah, it won't let me play my game."
Tech Support: "All right, hit Control-Alt-Delete to reboot."
Customer: "No, it didn't crash-it crashed."
Tech Support: "Huh?"
Customer: "I crashed my game. That's what I said before. Now it doesn't work."
Turned out, the user was playing Lunar Lander and crashed his spaceship.
Tech Support: "Click on 'File,' then 'New Game.'"
Customer: [pause] "Wow! How'd you learn how to do that?"

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Comments:
mimi_amore

May 6 @ 2:26AM  
people are 2 funny
aniana

May 6 @ 2:56AM  
helen77

May 6 @ 3:01AM  
KnittinKitten

May 6 @ 4:11AM  
To the whole bunch of ya...So you think it's funny, huh.. . I could be known to have responses like those...especially when everyone starts talking technical about this contraption... ...Do you have ANY idea how difficult it has been to teach this ole dog new tricks? Thank goodness for my son.....he has the patience of a saint!

See what happens when ya get up in the middle of the night and start posting to blogs.
mimi_amore

May 6 @ 4:15AM  
you aren't the only one KK....heck my son still has to show me how to download things to my cell phone (dubbed a SMART PHONE) DUH !!!!
daisy8691

May 6 @ 4:50AM  
ROTF LMBO coming from someone who has had to do tech support in the past
Injuneer

May 6 @ 7:07AM  
One of my favorites was from a long time ago. A user called in asking about the means to obtain a new coffee cup holder for his computer. The Help Desk Tech, completely confused, asked the man if that was a special promotion, color, name brand, and quite a few other questions. The man sheepishly responded he didn't know all of that, he just knew that it opened regularly by the push button on the front and really liked it because it held several different size cups and had that dandy drain hole in the center so clean up was a breeze .......
Kirkish

May 6 @ 7:48AM  
How many times have you gone on a call and it turned out the computer was unplugged, or the monitor was turned off?
honeybee849

May 6 @ 1:00PM  
so funny they are typical of the things i do ,but hey what would life be like without people like us to laugh at
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