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I just love a quick mind ....


Jan 11, 2011 @ 7:16 AM I just love a quick mind ....    
Rinty


Posts: 4,108
Dealing with rude customers..

For all Who Work With Rude Customers, shame WE can't actually do this !

An award should go to the Virgin Airlines desk attendant in Sydney, Australia some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.



A crowded Virgin flight was cancelled after Virgin's 767s had been withdrawn from service. A single attendant was rebooking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk.He slapped his ticket down on the counter and said, 'I HAVE to be on this flight and it HAS to be FIRST CLASS'. The attendant replied, 'I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out.' The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, 'DO YOU HAVE ANY IDEA WHO I AM?'

Without hesitating, the attendant smiled and grabbed her public address microphone: 'May I have your attention please, may I have your attention please,' she began - her voice heard clearly throughout the terminal. 'We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.' With the folks behind him in line laughing hysterically, the man glared at the Virgin attendant, gritted his teeth and said, 'F... You!' Without flinching, she smiled and said, (I love this) 'I'm sorry, sir, but you'll have to get in line for that too.'




AND NO SHE DIDN’T LOSE HER JOB
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Jan 11, 2011 @ 3:54 PM I just love a quick mind ....    
Loinlee_Sole


Posts: 9,834
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Jan 11, 2011 @ 9:57 PM I just love a quick mind ....    
mystery2u888


Posts: 31,786
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Jan 13, 2011 @ 4:48 PM I just love a quick mind ....    
sommerpears


Posts: 5
Hahahaha!

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Jan 14, 2011 @ 2:58 AM I just love a quick mind ....    
canabear1


Posts: 641
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Jan 14, 2011 @ 10:57 AM I just love a quick mind ....    
mystery2u888


Posts: 31,786
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Jan 14, 2011 @ 9:05 PM I just love a quick mind ....    
Loinlee_Sole


Posts: 9,834
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Jul 7, 2016 @ 9:45 AM I just love a quick mind ....    
Zodate


Posts: 1
I don't know how to react these kind of passenger.. This was a nice one..I admire the reply from the attendant..

Zodate
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Jul 9 @ 12:40 AM I just love a quick mind ....    
Tiffany123576


Posts: 1
Need love
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Sep 4 @ 11:14 PM I just love a quick mind ....    
PrettyPenny


Posts: 1,131
Oh, honey, don't we all.
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