| Sep 24, 2006 @ 2:20 PM |
Microsoft Word 2002 error
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RareQuestor
Posts: 1,506
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Whenever I attempt to insert a symbol in a word-processing document via the Insert --> Symbol option in the menu, Word 2002 crashes. I have uninstalled and reinstalled Word 2002 without effect. I googled for a solution and learned that occasionally a faulty printer driver can be the problem. I uninstalled and reinstalled the software for my printer. (I also verified that I had the most recent drivers.) It had no effect. I am using Windows XP, SP2. Does anybody know why this happens and how I can fix it? 
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| Sep 24, 2006 @ 10:29 PM |
Microsoft Word 2002 error |
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Angel54214
Posts: 14,058
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"Quester", check your autocorrect funtions. When in word, click on tools, then autocorrect. Then check the "autoFormat" as you type to be sure it is checked. I hope this is it!
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| Sep 25, 2006 @ 12:10 PM |
Microsoft Word 2002 error
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RareQuestor
Posts: 1,506
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"Quester", check your autocorrect funtions. When in word, click on tools, then autocorrect. Then check the "autoFormat" as you type to be sure it is checked. I hope this is it!
Nope. No effect.  I still cannot insert symbols of any kind.
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| Sep 25, 2006 @ 3:53 PM |
Microsoft Word 2002 error |
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Angel54214
Posts: 14,058
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Aww, I sorry Questor!  Maybe there is a fix for the word 2002 online, sounds like a but in the software maybe? I dunno; I run the 2000 word.
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| Sep 25, 2006 @ 4:43 PM |
Microsoft Word 2002 error
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waterfire
Posts: 2,921
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Maybe this link will help
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
Also post any errors Windows gives you.
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| Sep 25, 2006 @ 9:07 PM |
Microsoft Word 2002 error |
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Angel54214
Posts: 14,058
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I read some of that link "Waterfire", it reminded me one time a few years ago, I had to uninstall OutLook because it conflicted with Outlook Express. I had a lot of errors and crashes at the time. That fixed all the problems. Not sure if this could be the case for Quester though. Computers are so finikie like women sometimes. lol
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| Sep 25, 2006 @ 11:56 PM |
Microsoft Word 2002 error
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Classy_Blonde
Posts: 6,034
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I can't help you with your Word problem, but if you are needing to use the Character Symbols, you might try an alternate route.
Go to:
Start
All Programs
Accessories
System Tools
Character Map
See if you can copy/paste from there to Word. I have used it in MD posts, and it works great.
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| Sep 30, 2006 @ 12:13 AM |
Microsoft Word 2002 error |
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RareQuestor
Posts: 1,506
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Thanks for all the suggestions and links. I regret to report that I still have not fixed the problem. I considered upgrading to Microsoft Works Suite Version 8, but am not sure that is the right solution. I would rather figure out what caused the problem in case it is a system error that needs to be repaired before it destroys the whole drive.
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| Sep 30, 2006 @ 12:21 AM |
Microsoft Word 2002 error
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waterfire
Posts: 2,921
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Rare
Post the error you get, you never know it might help.
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| Sep 30, 2006 @ 9:48 PM |
Microsoft Word 2002 error |
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RareQuestor
Posts: 1,506
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Rare
Post the error you get, you never know it might help.
Error signature
AppName: winword.exe AppVer: 10.0.4030.0 ModName: winword.exe
ModVer: 10.0.4030.0 Offset: 0004ea74
The technical information could not be copied, but consisted of 74 modules and one thread.
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| Oct 2, 2006 @ 2:34 PM |
Microsoft Word 2002 error
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waterfire
Posts: 2,921
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I like said sometimes an error message will help but not in this case.
Things I would try
Try to remember if you installed or updated any software (including drivers) before this error with Word began, if so uninstall or look for a solution from the authors.
Scan for viruses and spyware
Run check disk
Install Word into another location
Check to see if any updates for Word.
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| Oct 2, 2006 @ 11:04 PM |
Microsoft Word 2002 error |
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lcd8622
Posts: 292
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Could possibly be a corrupt Normal.dot template.
Close Word.
Browse to the location for Normal.dot [C:\Documents and settings\Application data\Microsoft\Templates]
Rename Normal.dot to Normal.old
Restart Word...a new Normal.dot will be created.
Uninstalling and reinstalling isn't always a clean process and remnants of corrupt files can be left behind. Renaming the Normal.dot template will ensure that Word creates a new, clean one.
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| Oct 3, 2006 @ 3:55 PM |
Microsoft Word 2002 error
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waterfire
Posts: 2,921
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I think Rare already tried did a corrupt template test which was covered in the above link.
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| Oct 3, 2006 @ 4:00 PM |
Microsoft Word 2002 error |
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lcd8622
Posts: 292
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oops....my bad
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| Oct 3, 2006 @ 7:24 PM |
Microsoft Word 2002 error
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waterfire
Posts: 2,921
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seems myzenglish is off today  
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| Oct 5, 2006 @ 9:52 PM |
Microsoft Word 2002 error |
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sealacamp
Posts: 3,151
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Have you tried the repair feature that is part of Word? It may help it may not.
S
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| Oct 8, 2006 @ 12:10 PM |
Microsoft Word 2002 error
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RareQuestor
Posts: 1,506
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If you are referring to the Repair option the installation CD, I have indeed tried that. To date no solution has been effective and it may be that I will have no choice but to reformat my hard drive and reinstall all of my programs.
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| Oct 8, 2006 @ 2:14 PM |
Microsoft Word 2002 error |
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T_i_m
Posts: 809
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Questor,
For what it's worth, I found the following on a message board.
Date: Sat, 20 Nov 2004
"S. Diva" wrote:
Word 2002 quits every time I try to click on "Insert
Symbol" - does anyone know why this might be happening
and what I need to do to fix it? I've got a huge project
and it entails inserting a lot of these special
characters. Please HELP!!!!
"Prakash" wrote:
I do not know if you still have the problem... I recommend you go to http://office.microsoft.com/en-us/officeupdate/default.aspx and check for any updates and update your Office XP Pro. I did it and it is working fine now. Good luck.
"S. Diva" wrote:
You the man Prakash! It worked for me!
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| Oct 10, 2006 @ 2:52 PM |
Microsoft Word 2002 error
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waterfire
Posts: 2,921
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According to Rare he has tried updating his software.
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| Oct 10, 2006 @ 10:14 PM |
Microsoft Word 2002 error |
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RareQuestor
Posts: 1,506
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The link that you provided, Tim, only works if you use Office XP Pro. I probably should have mentioned earlier that I am using the Word 2002 word-processor that was bundled with Microsoft Works Suite 2003. I have not upgraded to the latest version of Microsoft Works Suite because I do not know why this is happening. Word 2002 worked just fine up until perhaps two months ago.
The irony is that the latest version of Office XP was preinstalled on my computer when I bought it, but I would have had to pay almost $500 to activate it!  
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