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Hughesnet sucks


Apr 11, 2007 @ 5:37 AM Hughesnet sucks    
Laidback742


Posts: 3,424
We have Hughesnet/Directway satellite internet at work, and it is the biggest piece of garbage you could ask for. We often lose our connection up to 6 times a day, and its usually down each morning when I go in. They have replaced most of the equipment they originally installed, we've spent hours on the phone with them, tried 1001 things, and all we get from them is "We don't know whats wrong".

Anyone else deal with them, and what are your experiences?
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Apr 11, 2007 @ 2:25 PM Hughesnet sucks    
sealacamp


Posts: 3,151
When you are dealing with a satellite network you have so many variables to overcome it is amazing that it works at all.

Satellite networks have always posed a problem to network designers; the limited bandwidth
available on the satellite and the high-latency of the round trip of a signal between the satellite hub,
the satellite and the satellite service subscriber impose restrictions on what types of information can
be transmitted.
Communications over geo-synchronous satellites, orbiting at an altitude of 22,300 miles, have
round-trip times of approximately 540 ms, an order of magnitude greater than most terrestrial
networks. This long trip through the atmosphere also introduces a much higher bit error rate than
terrestrial connections. Most of us are familiar with the annoying latency in a satellite voice
connection, and this latency creates a comparatively complicated problem in the transmission of
TCP/IP.
TCP or Transmission Control Protocol is used to create reliable IP sessions between a sending and
a receiving IP addresses. It was originally designed to run on low latency local area networks, and
each packet is acknowledged after it is sent. This makes TCP a very “talky” protocol, and uses up a
great deal of the limited bandwidth available on the satellite link, reducing the efficiency of the
connection.

http://www.encorenetworks.com/documents/wp_encore_satellite_vpns.pdf
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May 17, 2007 @ 11:27 AM Hughesnet sucks    
12knots


Posts: 6,400
They have the lowest consumer report ratings in every aspect. Worst of the worst.



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May 30, 2007 @ 10:36 PM Hughesnet sucks    
kaden69


Posts: 529
haven't used em' yet.. but after reading this i don't think i'm gunna..

Thanks for the heads up..!!!
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