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HELP my webcam wont work


Jun 22 @ 7:33 AM HELP my webcam wont work    
cantthinkofaname


Posts: 64
everytime i try to open my webcam i get an error message "please turn on webcam" the webcam is built into the laptop and is chicony. any suggestions
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Jun 22 @ 8:40 AM HELP my webcam wont work    
chatillion


Posts: 171
More information is needed. Maybe you need to install drivers.

Did you buy it new? recently? do you have the original CD's with the system? did it work in the past?

If you don't have drivers, you could try their website:
http://www.chicony.com/

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Jun 22 @ 8:59 AM HELP my webcam wont work    
cantthinkofaname


Posts: 64
thanks for the reply, i have it a couple of weeks. it worked until i used yahoo messenger (or i think it was around the time i used it) ive tried reinstalling the drivers and there seems to be alot of people having the same problem as me!
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Jun 22 @ 9:03 AM HELP my webcam wont work    
sealacamp


Posts: 2,917
We recently bought a GE web cam and two weeks after we bought it we had the same problem as you describe. I ran every check I could think of, updated the driver, uninstall and reinstall the software. I finally checked the camera in the device manager. After a little exploration it appeared that the camera had gone bad or wasn't coming on. So we bought a logitech one a installed it. No more problems so the camera had just stopped operating. We bought the GE because it was cheaper than the others but the cost difference between that and the logitech were not worth what it cost to deal with the problem.

S
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Jun 22 @ 9:06 AM HELP my webcam wont work    
chatillion


Posts: 171
Sorry to hear of your problem. I have installed a few webcams over the years, including different brands/models to the same computer. Did you install drivers over the top of existing drivers? If so, try to uninstall the software/drivers then install them again. Sometimes Windows needs a 'kick in the pants' when it doesn't see hardware previously installed.
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Jun 22 @ 9:12 AM HELP my webcam wont work    
cantthinkofaname


Posts: 64
thanks to both of ye! going to try ur suggestions now...if that doesnt work im going drinking! lol
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Jun 22 @ 11:56 AM HELP my webcam wont work    
sealacamp


Posts: 2,917
Chatillion we uninstalled all components and then did a clean install three times that was when I moved on to other solutions. The cam was recognized but not functional. I think it was just a manufacturing defect. The logitech one is working fine now and has been up running for about three weeks with no problems.

S
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Jun 22 @ 12:22 PM HELP my webcam wont work    
chatillion


Posts: 171
sealacamp... I was typing my comment to cantthinkofaname when your posted. I didn't see your post until after mine went online. I think Logitech is the largest supplier of webcams. I've had one in service for years. Trouble free.
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Jun 22 @ 1:31 PM HELP my webcam wont work    
sealacamp


Posts: 2,917
Oh sorry I thought you were addressing me. I have two that I have had for a long time as well (logitech) with no problems. We thought we would try something different and it was a little cheaper. Unfortunately it was not worth it the GE one that is.

S
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